Parent resources


Partnerships and services providing support to parents and carers within the school community are listed below.

These services are local community and not-for-profit organisations.

The list is not an exhaustive list of all the agencies available and is not an indication of preference.


Bullying No Way provides support for teachers, parents, schools, students and resources available.


The Office of the Children’s eSafety Commissioner is committed to helping young people have safe, positive experiences online and encouraging behavioural change where a generation of Australian children act responsibly online.

Community support

Rosies provides unconditional acceptance and friendship to people who are marginalised within our community, especially those who are homeless, at risk of homelessness or simply lonely.

Ipswich Assist provides emergency relief to marginalised individuals and families within the local community.

Domestic violence

DVConnect Crisis Support QLD services include:

Domestic Violence Action Centre (Ipswich)

1800RESPECT is a telephone counselling service that is available 24/7. It is also available online to both men and women who are experiencing or witnessing trauma.

Disability services

Alara QLD Limited is a not-for-profit community-based organisation that provides a broad range of support services for people with a disability and their families.

Autism Queensland is a community-based organisation dedicated to bringing about positive change in the lives of children and adults with Autism Spectrum Disorder (ASD). Provides family and school support for children with autism.

The Community Access and Transition Service (CATS) connects young people with disabilities with the community. Assists young people with disabilities to achieve dignity and fulfillment through participation in community life.

MyTime provides support for mothers, fathers, grandparents and anyone caring for a child with a disability or chronic medical condition. It’s a place to unwind and talk about your experiences. It’s a world away from appointments and therapy. It’s support for you.

Choice, Passion, Life (CPL) is an Ipswich disability support service for children and adults at home or out in the community.

Allied health services for children and adults include:

Other services available

Occupational therapy make daily tasks easier

Physiotherapy improve your movement

Speech pathology improves your speech and communication

Social work provides social support for you and your family

Early intervention provides vital therapy for children aged 0–6 years

Emergency relief

Food and groceries

  • Harvest Rain Christian Care (07) 3812 0207

  • Ipswich Christian Community Church (07) 3281 0399

  • Leichhardt Community Centre (07) 3812 1270

  • Ministers Fraternal (07) 3281 7201

  • Shiloh Christian Care (07) 3496 1129

  • Salvation Army Welfare (07) 3812 2462

  • Saint Vincent de Paul (07) 3812 2055

Family support

Family and Child Connect is a local, community-based service that helps families to care for and protect their children at home by connecting them to the right services at the right time.

Parent Conn​ect is an early intervention program set up to assist parents primarily with children aged 0–6 years when they first learn that their child has a disability or developmental delay.

Mission Australia Intensive Family Support (IFS) aims to improve the safety and wellbeing of vulnerable children and their families through a range of support services.

Relationships Australia family relationships services offered include family dispute resolution (mediation) for separated families and other interested parties (e.g. grandparents), and provide information and referrals for other family-related services such as relationship and other counselling, domestic and family violence and the parenting orders program. Two community legal centres working with the centre can provide free legal advice. Services target the following groups:

  • families and couples

  • men and women

  • singles

  • youths

Mercy Community Service Family Matters is a community service promoting the wellbeing of children, young people and their families in the Goodna and Ipswich areas, from all cultural backgrounds and experiences. Support provided for men, parents, family, youth and children.

Parentline supports and nurtures positive, caring relationships between parents, children, teenagers and the significant other people who are important to the wellbeing of families. This is provided through confidential telephone counselling which aims to support parents and carers of children.

Foster carers and children in care

Foster Care Queensland is an organisation for foster and kinship carers and the children and young people they care for. It provides support and respite.

Churches of Christ Care is the national peak consumer body representing the voices of children and young people with an out-of-home care experience (including kinship care, foster care and residential care).

Create provides:

  • programs and services to children and young people in care and develops policy and research to advocate for a better care system.
  • support for foster carers, both long-term and short-term.


Department of Human Services includes Centrelink, Medicare and child support.

Grief and loss

Australian Centre for Grief and Bereavement

Australian Child and Adolescent Trauma, Loss and Grief Network (PDF, 120KB)

Be You

Ipswich Hospice

Gender support

Gender spectrum helps to create gender-sensitive and inclusive environments for all children and teens.

Health services

Artius provides high-quality mental health and social and emotional wellbeing services delivered by culturally trained mental health clinicians, including:

  • Psychologists

  • Clinical Psychologists

  • Mental Health Social Workers

  • Aboriginal Mental Health Practitioners

Ipswich Sexual Health Service provide the following services:

  • Sexual and reproductive health

  • HIV rapid testing (point of care test)

  • Emergency contraception

  • HIV and HCV management

  • PEP (Post Exposure Prophylaxis) counselling, support and referral

  • Health promotion events by negotiation

  • Community and health professional education and in-service available

  • Needle and syringe program

  • Indigenous health worker (men’s and women’s business) on staff

  • Refugee health patients welcome—interpreter service available

  • Available for case conferencing with general practitioners regarding patient care

  • Telehealth facilities available for case management

True relationships and reproductive health

  • Clinical practices

  • Community support

  • Medical education

  • General practice service

Housing accommodation (emergency)

Housing and accommodation

Emergency and temporary accommodation

The organisations listed below can provide information about emergency accommodation if you are homeless, escaping violence or need a meal, shower and/or clothing:

Indigenous services

LGBT support

Open Doors Youth Service (07) 3257 7660 is a member of the National LGBTI Health Alliance. It was established by a number of organisations from across Australia that provide health-related programs, services and research targeting.

Legal advice

Legal Aid provides legal help to financially disadvantaged people who:

  • are experiencing domestic and family violence

  • have a child protection matter

  • are or might be separating (parenting arrangements, child support, separation, divorce)

  • have been charged with an offence

  • have questions about consumer and debt matters (consumer rip-offs, debt, loan payments, house repossession)

  • are making an anti-discrimination claim (race, age, gender, sexuality etc).

Mental health services

West Moreton Hospital and Health Services has a 24 hours a day crisis number (1300 MH CALL—1300 64 2255)

  • This number will put you in contact with a mental health professional who will provide you with immediate support and refer you to the correct local service required. This is a central and single point of access for new referrals to public mental health services and mental health enquirie.

Be You works authentically with parents, carers and families to support students who may be experiencing mental health difficulties.

Beyond Blue provides information and support to help everyone in Australia achieve their best possible mental health, whatever their age and wherever they live. Beyondblue provides phone, online and email counselling.

Lifeline provides all Australians experiencing a personal crisis with access to online, phone and face-to-face crisis support and su​icide prevention services.

Helping someone at the risk of suicide

Headspace Ipswich is for young people aged 12–25 going through a tough time. Services include free, confidential mental health, general health, drug and alcohol and employment and training support.

AfterCare (now Stride)

The Poppy Centre includes a supported playgroup for mothers with mental health issues and their children from 0-5 years (not at school). The mental health issues may be diagnosed or undiagnosed and may be associated with domestic violence.

Suicide Call Back Service (1300 659 46) is a 24-hour, nationwide service that provides telephone and online counselling to people 15 years and over who fit one of the following categories:

  • people who are suicidal

  • people caring for someone who is suicidal

  • people bereaved by suicide

  • health professionals supporting people affected by suicide.


The Child Safety Handbook helps parents and teachers by providing factual information to serve as the basis of objective discussions. Handbooks are provided to senior primary school students.

Sexual assault

The Department of Health’s (DOH) role in responding to recent victims of sexual assault is to provide medical care, forensic medical examinations, sexual health assistance, crisis counselling and information. the sexual assault helpline can be reached at 1800 010 120.​

Last reviewed 11 April 2022
Last updated 11 April 2022