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Parents and carers

Body ID for Top Anchor

Partnerships providing su​pport to parents and carers within the school community:

Please note the services listed below are local community and not-for-profit organisations. The following is not an exhaustive list of all the agencies available and is not an indication of preference.  


Bullying No Way​

Support for teachers, parents, schools, students and resources available.

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Office of the Children’s eSafety Commissioner​ 

Committed to helping young people have safe, positive experiences online and encouraging behavioural change where a generation of Australian children act responsibly online.

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Community support


Provides unconditional acceptance and friendship to people who are marginalised within our community, especially those who are homeless, at risk of homelessness or simply lonely.

Ipswich Assist


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Domestic violence​

DVConnect Crisis Support Qld

Services include: 

Domestic Violence Action Centre - Ipswich


Telephone counselling  is available 24/7, and is also available online for both men and women experiencing or witnessing trauma.

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Disability services​

Alara Qld Limited

Not-for-profit community-based organisation that provides a broad range of support services for people with a disability and their families.

Autism Queensland​

Community-based organisation dedicated to bringing about positive change in the lives of children and adults with Autism Spectrum Disorder (ASD). Provides family and school support for children with autism.

The Community Access and Transition Service (CATS)

Connects young people with disabilities with the community. Assists young people with disabilities to achieve dignity and fulfillment through participation in community life.

MyTime groups provide support for mothers, fathers, grandparents and anyone caring for a child with a disability or chronic medical condition. It’s a place to unwind and talk about your experiences. It’s a world away from appointments and therapy. It’s support for you.

Choice, Passion, Life (CPL)

Ipswich disability support services for children and adults at home or out in the community.

Allied health services for children and adults include: 

​Other services available:

  • Occupational therapy – make daily tasks easier
  • Physiotherapy – improve your movement
  • Speech pathology – improve your speech and communication
  • Social work – social support for you and your family
  • Early intervention – vital therapy for children aged 0-6 years

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Emergency relief​

Food and groceries

  • Harvest Rain Christian Care (07) 3812 0207
  • Ipswich Christian Community Church (07) 3281 0399
  • Leichhardt Community Centre (07) 3812 1270
  • Ministers Fraternal (07) 3281 7201
  • Shiloh Christian Care (07) 3496 1129
  • Salvation Army Welfare (07) 3812 2462
  • St Vincent de Paul (07) 3812 2055

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Family support​

Family and Child Connect

Local, community-based service that helps families to care for and protect their children at home by connecting them to the right services at the right time.

Mission Australia

Mission Australia Parent Connect is an early intervention program set up to assist parents primarily with children aged 0–6 years when they first learn that their child has a disability or developmental delay.

Relationships Australia

Family Relationships Services offered include Family Dispute Resolution (mediation) for separated families and other interested parties (e.g. grandparents), and provide information and referrals for other family related services such as: relationship and other counselling, Domestic and Family Violence and the Parenting Orders Program. Two community legal centres working with the Centre can provide free legal advice.

Services target group: families and couples, men and women, singles, youth.​

Mercy Community Services

Family Matters is a community service promoting the wellbeing of children, young people and their families in the Goodna and Ipswich areas, from all cultural backgrounds and experiences. Support provided for men, parents, family, youth and children.


Supports and nurtures positive, caring relationships between parents, children, teenagers and the significant other people who are important to the wellbeing of families. This is provided through confidential telephone counselling which aims to support parents and carers of children.

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Foster carers and children in care​

Foster Care Queensland

An organisation for foster and kinship carers and the children and young people for whom they care, providing support and respite.

Churches of Christ Care

The national peak consumer body representing the voices of children and young people with an out-of-home care experience (including kinship care, foster care and residential care).


Provides programs and services to children and young people in care and develops policy and research to advocate for a better care system.

Support for foster carers – long term and short term.

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Department of Human Services

Includes: Centrelink, Medicare, Child support

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Grief and loss​

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Gender support​

Gender spectrum helps to create gender sensitive and inclusive environments for all children and teens.

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Health services​


Provides high-quality mental health and social and emotional wellbeing services delivered by culturally trained mental health clinicians, including:

  • Psychologists 
  • Clinical Psychologists
  • Mental Health Social Workers
  • Aboriginal Mental Health Practitioners

Ipswich Sexual Health Service

Services provided:

  • Sexual and reproductive health
  • HIV Rapid Testing (Point of Care test)
  • Emergency contraception
  • HIV and HCV management
  • PEP (Post Exposure Prophylaxis) counselling, support and referral
  • Health promotion events by negotiation
  • Community and health professional education and in-service available
  • Needle and syringe program
  • Indigenous Health Worker (Men’s and Women’s Business) on staff
  • Refugee health patients welcome – Interpreter service available
  • Available for case conferencing with general practitioners regarding patient care
  • Telehealth facilities available for case management

True relationships and reproductive health

  • Clinical practices 
  • Community support
  • Medical education 
  • General practice service

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Housing accommodation​ (emergency)​

Housing and accommodation​

Ipswich Housing and Support Services

Provides accommodation and support to families and individuals in financial crisis within the Ipswich region.

  • Emergency housing
  • Loans and support
  • Social worker and case management

Emergency and temporary accommodation

The organisations listed below can provide information about emergency accommodation if you are homeless, escaping violence or need a meal, shower and/or clothing.

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Indigenous services

Kambu Aboriginal and Torres Strait Islander Corporation for Health

Aboriginal Community Controlled Health Service that operates in Ipswich and the West Moreton region, and provides a range of services

Kummara support Family and Child Connect email:​​

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LGBT support

Open Doors Youth Serv​ice (07) 3257 7660

A member of the National LGBTI Health Alliance​ which was established by a number of organisations from across Australia that provide health-related programs, services and research targeting.

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Legal advice

Legal Aid

Legal help to financially disadvantaged people who:

  • are experiencing domestic and family violence
  • have a child protection matter
  • are or might be separating (parenting arrangements, child support, separation, divorce)
  • have been charged with an offence
  • have questions about consumer and debt matters (consumer rip-offs, debt, loan payments, house repossession)
  • are making an anti-discrimination claim (race, age, gender, sexuality etc).

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Mental health services

West Moreton Hospital and Health Services – Crisis Number 

1300 MH CALL (1300 64 2255) 24 hours a day

This number will put you in contact with a mental health professional who will provide you with immediate support and refer you to the correct local service required. This is a central and single point of access for new referrals to public mental health services and mental health enquiries

Kids Matter


Provides information and support to help everyone in Australia achieve their best possible mental health, whatever their age and wherever they live. Beyondblue provides phone, online and email counselling.


Provides all Australians experiencing a personal crisis with access to online, phone and face-to-face crisis support and suicide prevention services.

Helping someone at the risk of suicide (PDF, 315KB)​


Headspace Ipswich is for young people aged 12-25 going through a tough time. Services include free, confidential mental health, general health, drug and alcohol and employment and training support.


The Poppy Centre is a supported playgroup for mothers with mental health issues and their children from 0-5 years (not at school). The mental health issues may be diagnosed or undiagnosed and may be associated with domestic violence.

Suicide Call Back Service​​ 1300 659 46

A 24-hour, nationwide service that provides telephone and online counselling to people 15 years and over who fit one of the following categories:

  • people who are suicidal
  • people caring for someone who is suicidal
  • people bereaved by suicide
  • health professionals supporting people affected by suicide.

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Child Safety Handbook​

The Handbook helps parents and teachers by providing factual information to serve as the basis of objective discussions. Handbooks are provided to senior primary school students.

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Sexual Assault

1800 010 120

The Department of Health’s​ (DOH) role in responding to recent victims of sexual assault is to provide medical care, forensic medical examinations, sexual health assistance, crisis counselling and information.​​​​​​​​​

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